Legal › Sales & Refunds

Sales and Refund Policy

Overview of purchase, cancellation, and refund handling for services or products sold by szn.

Can

Ask about refunds

Send billing or refund questions through support with the order context needed for review.

Assume every sale is refundable

Expect refunds for all digital items, subscriptions, completed services, or fulfilled purchases.

Provide order context

Include the purchase details needed to review eligibility promptly.

Refund eligibility depends on the product, delivery method, time since purchase, and whether access or fulfillment has already occurred.

Refund or billing questions should be sent through support with the order context needed to review the request promptly.

Some digital items, subscriptions, or completed services may be non-refundable except where required by law.