Sales and Refund Policy

Overview of purchase, cancellation, and refund handling for services or products sold by The Season Company.

Can

Ask about refunds

Send billing or refund questions through support with the order context needed for review.

Cannot

Assume every sale is refundable

Expect refunds for all digital items, subscriptions, completed services, or fulfilled purchases.

Must

Provide order context

Include the purchase details needed to review eligibility promptly.

Eligibility

Refund eligibility depends on the product, delivery method, time since purchase, and whether access or fulfillment has already occurred.

Request process

Refund or billing questions should be sent through support with the order context needed to review the request promptly.

Exceptions

Some digital items, subscriptions, or completed services may be non-refundable except where required by law.